Vietnam will officially adopt the AANZFTA Second Protocol from 22nd August 2025. This involves a change to the documentation requirements, with the use of the different Second Protocol certificate format that is already used for other countries (e.g. Malaysia, Singapore). TradeWindow Origin customers can just submit to Origin as normal and the appropriate template will be selected based on the destination country. Prodoc Support team will be looking to update preview forms to show the Read More …

In a big clean up and streamline effort, we’re now moving our Prodoc KnowledgeBase to sit adjacent to our Support Ticketing platform on FreshDesk, in a cleaner, faster and easier to navigate platform. You can find it at the link below:Support : TradeWindow Prodoc Help Centre Presently, every article has been simply copied across, including some older, and less relevant information, so regardless of which KB you end up on, you’ll find the same information. Read More …