We’ve had several queries about an announcement from e2open that inttra.com domains will be changing. We have reached out and the e2open support team confirmed that no changes are required on the sFTP submissions that Prodoc uses to communicate Shipping Instructions via INTTRA in relation to the domain change, so you can continue to submit as usual.
In a big clean up and streamline effort, we’re now moving our Prodoc KnowledgeBase to sit adjacent to our Support Ticketing platform on FreshDesk, in a cleaner, faster and easier to navigate platform. You can find it at the link below:Support : TradeWindow Prodoc Help Centre Presently, every article has been simply copied across, including some older, and less relevant information, so regardless of which KB you end up on, you’ll find the same information. Read More …
Prodoc version 3.24.5 is available now. Highlights from the release notes below – full release notes for all versions available at https://tradewindow.io/about-us/release-notes/